Sagitari is the most up-to-date email marketing system on the market today. All of our efforts go into creating innovative usability and advanced features that are designed around the user experience, not software.
We are growing fast and we are looking for new talent.
The role of Customer Account Manager requires a candidate who has strong customer care skills, undeniable business courage, an ideal ratio of people and time management with a generous dash of negotiating and self starting skills – we want you for your brains and your personality!
If that sounds like you, please read on …
Yourself – The future hero of our customer success story will:
- Become the first point of contact for our customers, ensuring a long lasting and enjoyable business relationship
- Listen to customer needs and wants
- Be responsible for integrating clients’ feedback into our Marketing Automation
- Monitor key performance indicators of clients’ email campaigns
- Take action by developing new strategies that prioritize customers growth, deliverability and revenue
- Welcome new customers with a smooth onboarding journey
- Be comfortable with conducting training and demonstrations
- Tackle optional end-to-end business negotiations – supported by our Commision Programme benefits
Required Superpowers:
- At least two years experience in a Customer Support role
- Extensive experience with CRM software and related technologies
- It’s a plus if you have been a part of an E-marketing ecosystem in the past
- General knowledge of HTML, REST APIs and DNS
- Eagerness to learn new tools and technologies
- Strong analytical and problem-solving expertise
- Leadership, organizational, and time management skills are something you are proud of
- Great interpersonal and communication competency
- Being willing to take ownership of decisions made
- Comfortable working in a fast changing environment
- Possess a happy-to-help attitude
- Fluent spoken and written English
- Residing in Europe
Us – the cheque book holder offers:
- Stable, full-time career with a contract of employment or on B2B terms (your choice)
- Fully remote, hybrid or office based option
- Competitive salary
- Yearly bonus program depending on the company performance.
- Cool office in the center of Gdańsk available if you want to come and hang out with us!
- Informal work environment – guaranteed
- Flexible working hours – we all have lives
- No need to wear the cape – we know you are great (no dress code)
- Opportunities to progress within the company
- Exciting learning supports
People say the recruitment process is really tough, let’s prove them wrong together.
We welcome applications from everybody, regardless of ethnic or national origin, religion, gender identity, sexual orientation or age.
So if you’re excited by the idea of seeing the positive impact you could bring to our clients, then say hello at contact@sagitari.ai
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